FAQ’s

Here is a selection of frequently asked questions we receive from our customers:

Q: Do you price match prices seen on other websites?
A: We certainly do! Please check our page for more information.

Q: How often do I need to lubricate my treadmill?
A: Most brands recommend that you apply a silicon based lubricant every 3 months or 250kms. Check your Owners manual of your treadmill for the recommended interval.

Q: Do you hire?
A: We have a limited quantity of fitness equipment available for hire. Please call our store for eligibility conditions & availability.

Q: What finance options do you offer?
A: We offer various methods to purchase fitness equipment on finance. These include:

– Latitude Financial (Go Mastercard, GEM Visa, Creditline, Buyers Edge)
– Certegy Ezipay
– Afterpay

– Flexirent

Q: Can I pick-up my order from your store?
A: Absolutely! If you use the `Click n Collect’ feature on our checkout please contact the store on 46471119 to ensure that the item you wish to purchase is in stock.

Q: I’ve lost the safety key on my treadmill. Do you sell these?
A: Unfortunately we don’t sell spare parts. Its worth checking eBay to see if a compatible type is available.

Q: I want to buy an exercise bike but I’m confused as to which one I need?
A: When you visit our store, our fitness professionals will ask two questions; what is your goal & how many users will there be? For example, if you want to improve fitness or for weight-loss, an exercise bike with computer controlled programs might be a better option than one that only has manually controlled resistance.

 

 

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