Macarthur Fitness Equipment is committed to your total satisfaction with our products & customer service. We will always strive to:

– Create a welcoming environment where our customers feel comfortable in talking about their health & fitness goals & aspirations;
– Listen to you attentively & patiently;
– Deliver your fitness equipment in timely manner;
– Contact you on a regular basis when there is a delay with the arrival of your order;
– Assist you to rectify any technical issue with your product within 24 hours of you lodging your query with us.

If you are experiencing issues with your fitness equipment or inquiring as to the status of an order, please lodge a Product Support Case below.  We will respond to you with 24 hours with any measures that we will perform to rectify your issue.

Product Support Case
Surname/Model Ref*
Email
Description
First Name
Last Name
Address
Address2
Town/Suburb
State
Postcode
Home Phone
Mobile Phone
Brand Name
Model
Serial Number
I can’t locate the serial number
Purchase Date
Image Upload

Max File size limit is 20MB

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