Macarthur Fitness Equipment is committed to your total satisfaction with our products & customer service. We will always strive to:
– Create a welcoming environment where our customers feel comfortable in talking about their health & fitness goals & aspirations;
– Listen to you attentively & patiently;
– Deliver your fitness equipment in timely manner;
– Contact you on a regular basis when there is a delay with the arrival of your order;
– Assist you to rectify any technical issue with your product within 24 hours of you lodging your query with us.
If you are experiencing issues with your fitness equipment or inquiring as to the status of an order, please lodge a Product Support Case below. We will respond to you with 24 hours with any measures that we will perform to rectify your issue.